Slough Borough Council and Morgan Sindall leading the way in BIM4FM delivery

Morgan Sindall and Slough Urban Renewal teamed up to provide Slough Borough Council with a BIM solution not just for the design and construction of 4 leisure centres but, also for the FM delivery post completion.  In order to provide this end to end solution, Morgan Sindall engaged FM180 to deliver a unique and cutting edge IWMS solution for the client.  The system chosen was MainManager, a Scandinavian solution that has the capability to integrate 3D models directly into the FM functionality.

The project consisted of 4 refurbished leisure centres funded by Slough Urban Renewal and delivered by Morgan Sindall.  The first three centres are already complete and operational with the final centre being delivered by the end of March 2019.

First to complete was Slough Ice Arena, followed by Salt Hill Activity Centre and then Langley Leisure Centre.

Although MainManager has been used in Scandinavia for many years and already manages numerous ‘BIM’ structures, this is the first deployment in the UK.  There were obviously differences between the UK BIM process and the Scandinavian methodology but, technically, we are in the same ballpark and FM180 have been using MainManager in the UK for over 6 years.  This deep understanding of MainManager and the UK BIM mandate has allowed us to work with the developers to ensure a robust and effective method of capturing BIM data for the Operate and Maintain phase in a UK setting.

One of the main challenges with converting BIM data for operations is that the FM team need to be able to structure not only the data itself but, how that data is organised for operational delivery.  For example, a flat import of COBie or an IFC will create objects although, the data itself doesn’t understand how to group and sort these objects for optimal FM service delivery.  MainManager has processes that allow us to configure the asset register in a way that supports the FM operation for the client.

Whilst every site is different, the principles are the same and we have found that using the ‘BIM’ way in all our projects has given us valuable benefits.  We have always used solid project delivery methodology but, bringing the BIM process into our way of working has given us further efficiencies.  Added to that the level of automation that is now possible via importing of IFC’s produces savings in time, resource and vastly improves the accuracy of asset information transfer.

As an experienced FM practitioner, I have no hesitation when I say, give me a BIM model every time over any traditional data capture method.  Due to the stringent validation carried out during the BIM process, FM can expect the most accurate information about their assets possible.

We often hear the cry that BIM just means data overload but, certainly in the case of MainManager, this is unfounded.  Whilst it is true that you can capture all the data from a BIM model, the detail needed for FM to deliver its services hasn’t changed that much from a traditional standpoint.  The key here is knowing what information is relevant, interfacing that with the FM engine and allowing the remainder to stay in the background for reference.  One aspect that does change radically however; is the use of information during FM operations.  In the past, the FM would need to identify components manually and then search diligently through a number of volumes within the O&M’s to find the answer to questions.

Rather than these being held separately as is still common, MainManager allows us to fully integrate this information into the system.  MainManager has a fully functioning Document Management System that also allows connection from files within the DMS to objects within the 3D model and the asset register itself.  By connecting the documentation, hyperlinks, videos and drawings to the FM system and even the objects themselves, finding information is much more productive.  This is a key benefit of BIM for the operational FM and the wider team saving vast amounts of time and speeding up decision making.

By utilising MainManager earlier in the BIM process than is usual, we were able to help reduce the traditional issues post-handover.  Using the incident handling process we worked with the aftercare team to implement their existing defects process.  This approach allowed us to capture and segregate defects from general fault reports.  The defects process then kicked in enabling the team to evaluate and process defects and either deal with them and close them out or generate work orders which could then be assigned to the appropriate contractor for action.  Maximum use was made of mobile devices so that issues could be captured directly from the front line and automatically captured in the system.

A clear benefit of being able to leverage the visual output from BIM within the FM context is that we can now use the ‘virtual asset’ to do much more than simply view a ‘dumb’ 3D model.  We can interrogate the objects in the model as we have said before but, we can now also inspect areas within voids, strip back walls, ceilings and floors to reveal the location of hidden objects and use the model as a focal point for discussions and training even when the people involved may be geographically dispersed.  This use of BIM models in FM delivery will mature over time and we are already seeing build sequencing on the roadmap for MainManager as well as the ability to carry out EPD, LCM and other condition-based projections.  We will soon be using the ‘virtual asset’ to carry out activities such as evacuation simulations, fire safety assessments and plan LCM activities using visual cues.

Bringing all of this together with a powerful task management suite that enables planning and costing of maintenance, condition and other tasks over multiple years allows the client to project and adjust operational costs year on year.  Again, the quality of data within the model ensures a clear, accurate and granular asset register which allows the generation and implementation of the required PPM regime.  Add to this the standard statutory and regulatory tasks and the client is considerably de-risked.  The automation of the system and mobile enabled workforce give instant, real-time feedback to managers at all levels with the ability to aggregate reporting across a large mixed portfolio.

This is just the start of the journey for the first three centres.  Over the coming months and years, the data they generate through operations will feed into the wider estates information providing effective lifecycle data that can be used to make strategic decisions, inform product procurement and suitability and also, reduce the overall cost of service delivery through efficiencies delivered by quality, accessible data.

If you would like to know more about BIM for FM operations, MainManager or FM180, please contact info@fm180.com

FM DON'T DO BIM!

My name is Steve and I’m a BIMaholic, my problem started about 3 years ago when I attended a BIM event.  The problem is, I’m an FM and FM don’t do BIM…… Well judging by FM attendance at most BIM events at least.

During the last week of September I was honoured to have a small speaking part at the BIM Conference 2016 held at Coombe Abbey.  The Conference was almost entirely attended by Architects, Designers, Construction professionals and Supply Chain specialists.  I was invited to share some information about how the Operate and Maintain function fits into the BIM process.

The keynote presentation was delivered by Professor Mervyn Richards OBE and covered a whole host of information about BIM, Level 2 and the history of construction in general.  The presentation was fantastic, as you would expect from ‘BIM royalty’ and taught me quite a few things I hadn’t know or realised previously.  Suffice to say, the conference earned its pay in the first hour for me.  If only there were more ‘FM types’ at these events.

“It was quite impossible for the surveyor to take out quantities from drawings such as sometimes come from the architect’s office, imperfectly finished and possibly incorrect”

The Present Condition of the Building Industry - A paper and discussion reported in RICS

Transactions Vol. XXXIII (1900– 01)

It was very interesting to see some of the quotes and comments from history that are still relevant today.  We seem to be much better at identifying our shortfalls and giving advice to future generations than we are at following that advice.  Perhaps that is just human nature?

When we think about BIM for FM, I believe we are in a position at the moment where we can either sit back, and carry on making the same mistakes as we have in the past, or we can change the narrative around delivering our built environment to the eventual operators and users of those assets.  What do I mean by this?

Currently, we view BIM (largely) as a tool for design and construction to save money and reduce waste.  BIM offers much more than that.

Design and Construction have been working closely to develop our BIM guidance to make the most of the technology and process to realise the savings that have been projected but, they have never really included the Operate and Maintain element in the early stages of the process.  It is true that much of the documentation and guidance mentions operations or FM or ‘the client’ but, in reality their actual involvement prior to handover very rarely happens.

Why is this?  Well, I have a theory.  It may not be popular with some groups or individuals but, here it is:

Firstly, the divide between Capex and Opex is difficult to bridge.  Whilst ever the people delivering the asset are concerned only with the Capex element, it is unlikely that they will consider the effect of changes that impact only on the Opex budget.  It’s somebody else’s problem.

When we order a new car, if we ask for air conditioning and electric windows, we do not expect someone else to decide that actually, manual windows and a decent fan will do.  Put this in the context of a building project and you know it happens all too often.

We do however; accept that if we want aircon and all electrics, that we have to pay extra for that.

Building an asset is similar although the figures are a little bigger and the timeline (depending on car manufacturer) longer so, you would expect we would have the same mental approach?  Sadly this doesn’t seem to be the case in my experience.

BIM offers us a chance to change this two stage view as long as we truly look at the ‘bigger picture’.  Anyone heard of this ‘Lifecycle Management’ idea?  It’ll never catch on!

Secondly, when we talk to Architects and Designers, we commonly hear “the client has asked for Level 2 BIM” often followed by “we asked them why and they said, ‘because we have to have Level 2’” or “but, we have no idea what that is.  We were hoping you were going to tell us”.  Unfortunately, it is still the case that most clients do not fully understand what Level 2 BIM (or indeed BIM generally) means to them.  They also don’t know what information they need and how they need that presenting.  

The painful truth is that they (FM/client/owner/operator) do have all the answers but, haven’t been asked the right questions.

Education is lacking on both sides, we must be able to educate ‘the client’ on what/why they should be asking the design team (and vice versa), what that means for them and, most importantly, what benefits it will bring.  If there are no benefits, why would you do it?

Finally, the current leading edge of BIM (Design & Construction) do not always understand the way that buildings are used and operated.  Sure they know how to design them, specify and install assets that fulfill specifications and meet the standards but, by the time we have to actually use the building/asset in anger, they are usually long gone.  

There is this description, ‘Post Occupancy Evaluation’ but, to my mind at least, all the POE I have ever come across is largely a list of what should have worked but doesn’t and how we will try to correct it.  Surely with the advent of BIM (the process and it’s supporting technology) we should be able to do better?

Ok, so there’s clearly a lot more to consider than the three points above but, I don’t want the reader dropping off whilst I’m in mid-rant.

The design and construction industry spends a fortune on showcasing and selling their BIM credentials and services.  FM as a sector is sadly not part of this circus as yet.  We need clients to wake up, service providers to get on board and software developers to come up with solutions rather than waiting for someone to do it for them.

We now have good evidence of the value of BIM to design and construction.  The true value of BIM for the Operate & Maintain phase has not been fully realised (although there are some very promising early adopters coming to light – MOJ, Manchester City Library etc). 

We even see main contractors with an FM arm who still don’t do joined up BIM.  Why?  Because Construction and FM are separate functions and they only cross paths at handover.  Time for a change?

In order to progress the use of BIM generated data within the FM environment, FM as a sector/discipline has to take responsibility for telling Design and Construction industries what it needs, in what detail and at what frequency in order to streamline the delivery of the operate and Maintain phase as we have now done for design and construction.

I may sound like a grumpy old man but, the truth of the matter is that someone needs to bang the collective heads together of all stakeholders in the BIM process and show them how to play as a team rather than them telling each other how good they are at their own bit.

We are better together, greater than the sum of our parts etc etc.

Perhaps, the current problem of transitioning BIM from Construction into Operate & Maintain is due to the fundamental separation enforced by our previous approach to handover at Practical Completion.  

Here at FM180 we are trying to bridge the gap and act as the island in the stream that allows that bridge to be built (in BIM obviously).  We have a solid foundation in FM and the BIM process.  Why not talk to us about how you can turn your BIM project into a winner on all sides?

I should probably qualify that by saying that we are independent, have the interests of our built environment at heart and are fluent in FM, colloquial level in Construction and can order a beer in Architect.  Whatever your discipline, we are here to help.

#Facman #BIM #BIM4FM #FM180

BNYL 2015 - What will MainManager do for you?

Once your IFC is imported into MainManager, we'll create the assets and locations giving you a 3D view of your facility.  This is where the power of BIM comes to the fore.  The 3D images are great, we all like to 'fly' around the building and look at things but, the quality of data provided by the BIM model is unequaled in traditional FM terms.  From the model we can now:

• Schedule planned work.
• Assign contractors and trades in advance so we can project labour requirements.
• Create checklists allowing us to meet best practice by utilising standards such as SFG20, NRM etc.
• Attach documents, plans or drawings to works and attach the records to objects in the model.
• Create reactive tasks against objects in the model well in advance of the operate and maintain phase.  Imagine carrying out visual clash detection, creating issues and work orders during construction and making snagging a part of the solution rather than a problem at the end of a project.
• View the asset records from the objects in the model including documents, drawings, O&M manuals and work history records.  In fact, you can now access any information you need directly from the 3D representation.
• Link to  BMS, Finance and other applications.

In short, your CAFM system becomes the brain of the building, fully integrated with all systems rather than being a piece of software you buy to do some maintenance tasks.  Think about it, can you afford not to do this on your next BIM project?

BNYL Site import and test mark up tool

This is the site we are working on, Hudson Yard, New York City.  Some really exciting ideas coming from the design teams! We can't wait to see how it shapes up.

To kill a bit of time, I thought I'd check the mark up tool.

Actually, I wish I was there!  Maybe next week....

This is just an example of the mark up tool.  Nothing to do with the BNYL project but, we believe MainManager can be utilised throughout the BIM process to aid design and construction teams by providing an easily accessible visual collaboration tool which can be used to register incidents such as clashes, snagging, H&S concerns etc.

BNYL Test import of a plantroom

Well, things are moving fast, the design teams are all busy bringing the OneWYG project out of the ground.

Whilst we're waiting, we imported an example plant room and all seems well.  We're just waiting for the first structural and MEP models to find their way to us.

Excitement is building! #Facman #BIM #BIM4FM

FM180 to provide FM solutions for BNYL 2015

FM180 to provide FM solutions for BNYL 2015

WYG are taking part in Build New York Live 2015 and have selected FM180 to provide the Facilities Management solution for the project.  We are obviously very excited and looking forward to the challenge!

To follow our progress and the competition, live, keep an eye on our blog, Linked in and Twitter accounts.

+FM180 @FM180steve @wyggroup #MainManager #FM180 #BNYL #OneWYG

To read more, go to WYG takes on BNYL

Sentralen Oslo chooses MainManager

Sentralen, a subsidiary of Sparebankstiftelsen DNB, has chosen MainManager to maintain and manage it’s facilities.

Sentralen’s data will be imported into MainManager as a three-dimensional BIM model which will then be used to manage information on the building and it’s systems. Subsequently, Sentralen will use MainManager to manage:

• Operations
• Maintenance
• Fire prevention
• Cleaning
• Space management
• Rent Management
• Art work
• Service center
• Reserve meeting rooms 

Who are Sentralen

Sentralen is located in Øvre Slottsgate 3, Oslo. In 2016 the building will be used for various cultural and entrepreneurial activities, all of it’s 12000 square meters  will be used as office space or galleries with the intent of forging a link between the arts and the business sector.