Fissara is one of the new generation of workforce management
applications. Cloud hosted and subscription
based, it allows for organisations of all sizes to access a scalable, mobile platform
to manage engineers in the field without the large outlay associated with more
traditional CAFM systems.
It has a clean, clear interface at both the office and
mobile end, it is intuitive to use and extremely flexible.
If you deliver work to clients but, don’t have the burden of
owning buildings or assets, Fissara is the perfect solution.
The system allows you to create your own workflows and forms,
allows for scheduling and work allocation using modern time and location based
solution i.e. you can select the engineer closest to or who will arrive soonest
to a given job.
Fissara integrates easily with other available functions we have become so used to on our smartphones such as:
Fissara integrates easily with other available functions we have become so used to on our smartphones such as:
·
SatNav – It will take you straight to the job
using google navigation. It also allows you to capture travel time, route and
arrival via the satnav functionality
·
Barcode and QR code scanning – verify and record
asset, location and conditions based on the label attached to a location or
asset
·
Photo capture and annotation – take images and sketch
or write information on them before saving
The app is available for iOS or Android meaning you can use
any device to provide your workforce with your
preferred solution. It is also possible
to operate under a BYOD policy if your engineers/contractors have a mix of
devices.
I love the fact that I can see my engineers and available
work and link them together quickly and easily.
As an engineer, I love the fact that I can see my work
calendar on my phone, receive a job, click start travel and have the app take
me directly to the door. Great for one
visit businesses such as HVAC servicing/repair, domestic appliance servicing,
locksmiths etc.
I also like the fact that back in the office, I can see in
real time what is going on with my workload regardless of geographic dispersion
of the work and engineers.
On the downside, reporting is quite rudimentary (at the
moment) although you can pay for further development. I see this as a fantastic tool for the small
business but, feel the individual licence is a bit expensive for companies with
less than 10 engineers. I fully understand that
there is an accepted average price in the industry but, this is still out of
reach for small independants (but then, so are most traditional CAFM systems).
Clearly, Fissara is a work delivery tool and it does this
very well. What it isn’t yet is a fully
featured CAFM system although, development never stops. The guys at Fissara tell me that it’s very
easy to integrate with other systems although we haven’t tried this yet.
If you have an exisiting CAFM application that either isn’t mobile enabled or, doesn’t do mobile as well as Fissara, you might consider investigating it as a ‘bolt on’. I can name a number of CAFM products that have a mobile app. I can’t name any that have the functionality and flexibility of Fissara.
If you have an exisiting CAFM application that either isn’t mobile enabled or, doesn’t do mobile as well as Fissara, you might consider investigating it as a ‘bolt on’. I can name a number of CAFM products that have a mobile app. I can’t name any that have the functionality and flexibility of Fissara.
New features include project planning tools and asset management making Fissara more 'employable' in the general FM sector and for PM delivery.
Well worth a look. If
we didn’t think this was a ‘best in class’ example, it wouldn’t appear on our site
as a preferred solution.
So, who do we think Fissara would suit?
You could argue, anyone but, being practical I would say
this is an application that suits organisations delivering a service to their
clients and clients who have an obligation to maintain their responsibilities
under lease arrangements such as:
·
Retail/Commercial unit occupiers – Who have a
large geographic spread covered by a mobile workforce
·
Industrial/Manufacturing – who already have a control
system in place but need to improve work allocation
·
Infrastructure – Organisations who maintain
power or other utilities in remote, dispersed locations, Linear asset owners
etc
·
Specialist contractors – HVAC, Water Treatment,
Security, Cleaning, Communications
·
Small single service suppliers – locksmiths/access
control, carpenters, electricians, fire safety etc
Product Overview - http://media.wix.com/ugd/df1607_44716b99dde84469b1ef8a7f626376aa.pdf
Oh, wow! My acquaintance works in a locksmith company http://locksmith-pittsburgh-pa.com/ and always complaining that they have a little mess with scheduling and all that stuff. I will surely tell him about the app!
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